South Central Railway (SCR) has launched two in-house developed AI-based passenger information kiosks, named 'Bholu Mini' and 'Bholu Max', at Malkajgiri and Kacheguda railway stations. The initiative aims to provide round-the-clock assistance to travelers, including train schedules, platform details, and general queries.
According to an SCR official, the kiosks are part of the railway's digital transformation efforts and were developed by its own team. 'Bholu Mini' is a compact unit for smaller stations, while 'Bholu Max' offers a larger interface with additional features. Both kiosks support voice and text inputs in multiple languages.
The deployment at Malkajgiri and Kacheguda is a pilot project, with plans to expand to other stations based on passenger feedback. SCR stated that the kiosks are designed to reduce the workload on staff and improve the passenger experience.
