EU consumer groups urge action on Meta, TikTok, Google scam ads

29 European consumer groups call on the European Commission to address failures by Meta, TikTok, and Google to remove misleading financial adverts.

EU consumer groups urge action on Meta, TikTok, Google scam ads

Image: nltimes.nl

European consumer organizations are calling on the European Commission to intervene against Meta, TikTok, and Google over what they describe as widespread failures to remove misleading financial advertisements, according to a new report backed by 29 consumer groups. The report, released on May 20, 2026, highlights that these platforms have not adequately addressed scam finance and cryptocurrency adverts, which have led to significant consumer losses.

The consumer groups, including members from across the European Union, argue that the platforms' self-regulatory measures are insufficient. They urge the European Commission to enforce the Digital Services Act (DSA) more strictly, requiring platforms to proactively detect and remove fraudulent ads. The report notes that despite previous warnings, Meta, TikTok, and Google continue to host adverts promoting high-risk investments and crypto scams.

According to the report, the platforms have failed to meet their obligations under the DSA, which came into full effect in February 2024. The consumer groups demand that the European Commission take formal action, including potential fines, to compel compliance. They also call for greater transparency in how these platforms moderate advertising content.

In response, a Meta spokesperson stated that the company has invested in systems to detect and remove scam ads, but acknowledged that challenges remain. TikTok and Google have not yet publicly commented on the report. The European Commission has indicated it will review the consumer groups' request and consider next steps.

❓ Frequently Asked Questions

What is the Digital Services Act (DSA)?

The DSA is an EU regulation that came into full effect in February 2024, requiring large online platforms to proactively detect and remove illegal content, including misleading advertisements.

Why are consumer groups targeting Meta, TikTok, and Google?

The groups say these platforms have failed to remove scam finance and crypto adverts, leading to consumer losses, and they are urging the European Commission to enforce the DSA more strictly.

What action do the consumer groups want from the European Commission?

They want the Commission to take formal enforcement action, including potential fines, and to require greater transparency in ad moderation by the platforms.

📰 Source:
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