ScotRail has been awarded a gold medal at the National Rail Awards for its operational performance in managing exceptionally high passenger numbers during major events in the summer of 2025. The train operator was specifically recognized for its handling of crowds attending the Oasis reunion concerts at Hampden Park in Glasgow and the Edinburgh Festival Fringe.
According to verified industry reports, the Oasis concerts in June 2025 saw ScotRail carry over 150,000 fans to and from Hampden Park across the event dates. The operator implemented extensive plans, including additional late-night services and crowd management protocols, to ensure safe and efficient travel.
During the Edinburgh Festival Fringe in August 2025, ScotRail managed a significant surge in passengers across its network serving the capital. The award judges highlighted the company's effective planning and real-time adjustments to service schedules to accommodate the festival's influx of visitors.
The National Rail Awards, organized by the rail industry publication Modern Railways, recognize excellence across the UK's railway sector. ScotRail's gold award in the 'Station & Passenger Services' category underscores its operational response to peak demand scenarios.
