Healthcare has lost its human, moral, and relational foundations and must reconnect with its core values to improve both patient and staff well-being, argue experts in The BMJ today.
Despite unprecedented advances in diagnostic precision, therapeutic options, and digital health, the authors warn that the healthcare system has become increasingly transactional, leading to widespread burnout among healthcare workers. They call for a renewed focus on empathy, trust, and shared decision-making.
The article, published on 22 May 2026, emphasizes that restoring human connection is not just a moral imperative but also a practical strategy to reduce staff turnover and improve patient outcomes. The experts suggest that healthcare organizations should prioritize relationship-building and moral support for their employees.
