Fnac Darty has posted a job offer on France Travail, updated on September 17, 2026, for a Marketplace Quality Coordinator based at its headquarters in Ivry-sur-Seine. The role involves overseeing customer service operations for its marketplaces, with part of the service being handled from Morocco.
The coordinator will be responsible for optimizing customer service processes and ensuring quality standards are met. This move reflects a growing trend among French retailers to outsource certain functions to North Africa to reduce costs and improve efficiency.
Fnac Darty operates several marketplaces, connecting third-party sellers with consumers. The company has not publicly commented on the extent of the outsourcing or the number of jobs affected.
