The debate over legalising booking fees has gained momentum in the UK as consumer groups and lawmakers push for greater transparency. According to a 2025 report by Which?, hidden booking fees can add up to 30% to the cost of event tickets, with consumers often unaware of the total price until checkout.
In response, the UK government launched a consultation in early 2026 to consider mandating all-inclusive pricing, where fees are included in the advertised price. This follows similar moves in the European Union under the Consumer Rights Directive, which requires upfront disclosure of all mandatory charges.
Proponents argue that legalising booking fees with strict transparency rules would protect consumers and reduce confusion. Critics, however, warn that such regulation could lead to higher base prices as companies absorb costs. The consultation is expected to conclude in late 2026, with potential legislation in 2027.
