Australian supermarket chain Coles has launched an investigation into concerns about Apple gift cards purchased at one of its stores, following a viral social media complaint from a Melbourne artist.
Georgia Perry, a Melbourne-based illustrator, posted a video on Instagram claiming that Apple gift cards she bought at a Coles store had already been redeemed. The video quickly gained widespread attention, prompting Coles to respond.
In a statement, a Coles spokesperson said: 'We are aware of the customer's concerns and are investigating the matter. The safety and security of our customers is our top priority.' The company urged customers to purchase gift cards directly from the issuer or from trusted sources.
This incident highlights ongoing issues with gift card tampering, where scammers may record card details before sale and use them once activated. Coles has not confirmed the number of affected cards or the total value involved.
